FAQs

Q?

Where in New Zealand does The China Cabinet hire?

A.

We are based in Christchurch and have an expanding Auckland base, although not all of our items are available in Auckland. Hires from these places can be taken to other localities by arrangement. Please contact us for more details.

Q?

How do I view the collection?

A.

Our website provides a sample of our large range but you are welcome to view in person at any time by appointment. For large events, advance viewings are desirable. Contact us to arrange an appointment.

Q?

What quantity can you provide?

A.

We have a huge range of beautiful tableware suitable for every occasion - from small tea parties to large weddings. Just contact us to see how we can help.

Q?

What is the hire period?

A.

We allow for collection a day or two before your event, with return the first business day after. For hires outside of Christchurch and Auckland we are happy to allow extra time for guests to collect and return items on your behalf.

Q?

Can I choose my own items?

A.

Most definitely! We welcome and encourage you to make your own selection. It's all part of the fun. We will pack as you choose.

Q?

How do I order?

A.

Simply use our 'Add To Quote ' feature or contact us by phone or email. Please include dates required. We will reply with confirmation of availability and pricing.

Q?

How do I pay?

A.

Once your order is confirmed we will email an invoice with our bank account details and payment will be required prior to collection or delivery. Otherwise, cash payment is required at time of collection and a receipt will be given.

Q?

How far in advance do I need to book?

A.

We have a large number of items available, so it is never too late to place an order by phone or email.

However, for large events it is best to book your date as soon as possible to secure first choice of items. We don't ask for a deposit to make an initial booking. All we need is the date and an approximate list of items required. We will ask you to confirm your booking a month before your event unless someone requests the same items for the same date, in which case we will ask you to confirm sooner and may require a deposit at that stage.

Q?

What about breakages?

A.

Always, the first question we are asked! We are pleased to say we have surprisingly few breakages but accidents do occasionally happen so we have replacement charges listed on our website.

Q?

Do I need to wash everything before returning it?

A.

If we are recollecting your hire on the day of your event, no washing is required. We ask you to remove all waste and place everything in one area ready for us to repack.

For items not being returned the same day a quick hand wash is all that is required.

Q?

What about catering for my event?

A.

The China Cabinet in collaboration with The Sauce Kitchen Caterers have an elegant high tea option for you. View our High Tea Menu here.

Q?

Collection or delivery?

A.

You are welcome to collect a day or two prior to your event and return the first business day after.

Delivery, set up and collection is also available. A delivery fee will apply.

Q?

Can I keep updated about your range and recent events?

A.

We're always adding something new (and old!) to the collection. Check in on our Facebook Page for our latest additions, and events featuring our beautiful tableware.

Q?

Do you hire to professionals?

A.

Yes, we hire to professionals seeking tableware for various jobs, such as florists, caterers, photographers and stylists as well as individuals. If you're a professional looking for temporary use of tableware, look no further and contact us today.